POS terminal & pairing

• Service — the floor: Tables, Takeaway and Delivery, shown as Cards or on the Floor. Tap a table to open its check.
• The order screen — the menu beside the open check: add dishes, Fire them to the kitchen, and Pay.
• Kitchen — the kitchen display for the pass.
• Cash drawer — open and close shifts, and record cash in, cash out, payouts and drops.
• Reservations — the day’s bookings by time slot, with Seat now.
• Payment history — every paid check, with receipts and refunds.
• Customer display — a screen facing your guests, when it’s switched on for that till.

You move between them from the ≡ menu at the top left (with the Busy order screen, from the rail down the side). The menu also has Lock, which signs the current person out.

The POS also asks for the PIN again by itself: after 15 minutes without a touch, when a tablet’s or phone’s screen is turned off, and every time the app is closed and opened again — on a Mac or PC also when the computer sleeps or its screen locks (minimising doesn’t). The kitchen screen stays signed in while it is up and asks as soon as you leave it for another screen. Opening directions, WhatsApp or the print sheet from the POS doesn’t lock it. If a tablet that runs the POS in its browser keeps asking by itself, set its Auto-Lock to Never.

• Mac or Windows — the main terminal. One computer per branch runs the Menulisa POS app as the Main terminal. It keeps a copy of the branch on the computer, keeps selling when the internet drops, and prints straight to your printers.
• More Macs or PCs — additional terminals. They get their screens from the main terminal over your Wi‑Fi, so they keep working offline too while the main terminal is on.
• Phones and tablets. On Android, the Menulisa POS app (version 1.2.0 or later) keeps its own copy of the branch and keeps taking orders with or without a connection, sending everything to the main terminal by itself — see Working without a connection on Android. On an iPhone, an iPad or in a browser the POS runs live from the cloud and needs the internet. A phone or tablet can’t be the main terminal itself.

See The Menulisa apps and Working offline.

1. 1The Mac or Windows app — open it, choose Sign in, pick Main terminal or Additional terminal, and it opens your dashboard on a page called Connect a terminal. Check the code matches, pick the branch and a name, and press Approve & connect.
2. 2A phone, tablet or browser — on the dashboard open POS › Devices, press Pair a terminal, choose Till and press Show pairing code. Scan the QR with the device’s camera, or type the code. A code works once and expires after 15 minutes.
3. 3Staff then unlock the till with their own PIN, so every action carries a name.

1. 1On the till, open the ≡ menu › Customer display › Another device. (The entry shows once Customer display is switched on for that till under POS › Devices.) Someone who can manage devices does this, or a manager enters their PIN.
2. 2On the iPad or browser that faces your guests, open the address shown there (ending in /pos/pair), then scan the QR code or type the 6-character code.
3. 3It opens as that till’s display and shows each order as it’s rung up. Pick another till under Mirrors if it should follow a different one.

The code works once and expires after 15 minutes. You can also add a display from the dashboard: POS › Devices › Pair a terminal › Customer display, then pick the till it follows. On the Mac or Windows app the display can also run on the computer itself — on a second monitor or In a window — and then it stays live when the internet drops.

Guests see a Welcome screen, then their order as it’s rung up, the amount while they pay (each guest’s turn on a split bill, and the cash-rounded amount), and a Thank you with their change.