Connecting printers

1. 1Open POS › Printing and press Add printer.
2. 2Give it a clear Name, like ‘Front receipt’ or ‘Hot kitchen’, and pick its Type: Kitchen tickets, Customer receipts or Sticker / label. Choose the Paper width: 80mm (48 chars) for most printers, 58mm (32 chars) for compact ones.
3. 3Under Connection choose Network and type its IP address and Port — or USB and type the printer’s name exactly as the computer it’s plugged into lists it.
4. 4Under Output set Copies per ticket, Auto-cut after each ticket, Cash drawer on this printer (if a drawer is plugged into it) and Default receipt printer. Save, then use Test print from its row.

• The main terminal prints by itself. The Mac or Windows app running as your branch’s main terminal sends tickets straight to network printers and to USB printers plugged into that same computer — with or without internet. It also prints the tickets from phones, iPads, browsers, QR orders and the dashboard’s Test print for those printers. With a main terminal, you don’t need the Bridge for them.
• The Menulisa Bridge is still needed for a USB printer plugged into a different computer, when you have no Mac or Windows main terminal (a browser- or tablet-only restaurant), and as a backup for a network printer the main terminal can’t reach. See The Menulisa Bridge app.
• Running both is fine: each ticket is printed once. A ticket that might have printed is never printed again automatically — it’s marked so you can reprint it by hand.
• A browser or the phone app never prints on its own: its tickets wait in the cloud for the main terminal or a Bridge to pick them up.

The printing page counts Bridges only: with a main terminal and no Bridge it still says Bridge not paired. If your printers are on the network or plugged into the main terminal, you can skip that step.

• Receipts — the customer’s bill, printed at the front.
• Kitchen tickets — what to cook, printed at the relevant station in the kitchen.
• Stickers — nutrition labels for dishes and day-dot labels for prep batches, printed on a label printer.

• Add a sticker printer the same way and choose the type Sticker / label, then enter your sticker size in millimetres.
• Nutrition stickers — turn “Print nutrition sticker” on for a dish, and every bowl gets its label as the order fires — with the numbers matching that exact bowl: the chosen size, the extras, even removed ingredients.
• Day-dot labels — producing a prep batch prints USE BY stickers with who made it, storage and the batch code (see the Inventory guide).
• No label printer? Stickers fall back to a compact print on your receipt printer, so nothing is ever skipped.
• A live sticker preview on the POS › Printing › Receipts & labels tab shows exactly what will come out — logo, Arabic and Kurdish names included.