Taking payment & split bills

• Full — pay the whole bill in one go.
• Split equally — set Split between and charge each guest in turn.
• Split by item — each guest pays for what they ordered.
• Any amount — type a smaller amount to take a partial payment toward the balance.

• Assign a customer to the check, and a Balance tender appears next to cash and card.
• It spends their store credit first, then any house-tab credit limit you've allowed them — the POS shows exactly what's available and blocks anything beyond it.
• Voids and refunds credit the money straight back to their account, with every movement kept in a ledger you can audit.

1. 1Open the check and press Pay.
2. 2Pick a split if needed, and a Tip (a preset or a custom amount).
3. 3Choose how they pay and press the big button — Take cash, Charge card, Put on account, or the name of another method.
4. 4The balance updates until it reaches zero. Then the Check settled screen shows the change due (or what was collected) and stays up until you leave it, with Print receipt and Back to the floor.

• Tenders — cash (with tendered-amount keypad and automatic change due), card, and any method you’ve added under POS › Settings › Payment methods; plus Balance when a customer with an account is on the check.
• Tips — tap a preset or type a custom amount; tips are tracked per payment and appear in shift and daily reports.
• Cash rounding — if enabled for your currency, totals round to the step you chose and the rounding shows as its own line (see the Cash rounding guide).
• Service charge — applied automatically from your branch settings and always itemised on the bill.
• Receipt — print or reprint from the check or from the payment record afterwards; a Receipt tab shows exactly what will print.
• Partial payments — take any custom amount; the check stays open with a live remaining balance until it reaches zero.
• Taking back a payment — on the POS payment screen, tap the round arrow next to a payment and choose why. Refund when the guest gets money back: it reverses that whole payment and reopens the check, comes out of the drawer for cash or goes back on the card, Balance payments go back on the account, and it counts in your refund totals. To give back part of a split bill, refund just that guest’s payment. Mistake when a payment was recorded wrong and nothing changed hands: the payment is removed and the amount is due again, without counting as a refund (a settled check opens again). Mistake isn’t possible for a payment that went through the card processor or whose shift is already closed — refund those instead. From Payment history, Refund opens the same choice.

When discounts cover the whole bill, the sheet says Nothing to pay and offers Settle $0.00 (in your currency). It settles like a paid check and lands on Check settled — no drawer opens.

• On the POS, ≡ › Payment history lists every paid check by day: Today, 7 days, 30 days or your own dates, with search and filters. Open one for Receipt, Refund or Open check.
• On the Mac or Windows main terminal, the last three days (today and the two before) are kept on the computer, so they open, reprint and refund even with no internet. Older dates load from the cloud and need the internet; offline, the list says Offline — showing the checks on this terminal. Older history needs internet.
• The dashboard has the same history for every branch under POS › Payments.