Menulisa

Front of house

Taking orders

The service board is home base for staff. From here you open a check on a table, build the order, and fire it to the kitchen course by course.

The POS service board with table cards showing open checks, totals and timers.
The service board — open checks across tables, takeaway and delivery.

The order flow

  1. 1Pick a table (or start a walk-in) to open a check.
  2. 2Add items from the menu; set variants, add-ons, quantity and notes.
  3. 3Optionally assign items to a seat for easy split-by-guest later.
  4. 4Group items into courses, then “Send to kitchen” to fire them.

Everything on the add-item dialog

  • Variant — one choice from each size/style group (Small / Large…), with its price shown.
  • Add-ons — any number of paid extras.
  • Remove ingredients — “No onion”-style toggles, available on ingredients the recipe marks removable. Removals print on the ticket and are skipped from stock counts.
  • Quantity and a free-text note for the kitchen.
  • Search the menu from the top bar when the grid is faster to type than to browse.

What you can do to a line or a check

  • Before firing — edit anything, change quantity, or remove the line; nothing has reached the kitchen yet.
  • After firing — void the line (with a reason and quantity — the kitchen gets a VOID ticket), add a discount, or mark it “free” (a comp).
  • Move — move some or all items to another table; the target check opens automatically if needed.
  • Guest orders — items guests send from the QR menu arrive flagged “Guest request”, unfired: staff review and fire (or remove) them.
  • Assign a customer — attach a saved customer to the check for accounts, loyalty and their POS badges (VIP / allergy / birthday).
The POS order builder with the menu grid on the left and the running check on the right.
The order builder — tap to add items; the running check updates live.

On a phone

  • The screen splits into a Menu / Order toggle so waiters can work one-handed.
  • The Order tab shows a live count of items waiting to be sent.
  • Everything syncs to the kitchen display the moment you fire.
Items stay in the cart until you fire them, so you can build a full round and send it in one go — or fire starters now and mains later.

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Taking orders · Menulisa