Staff & roles
Add your team, scope them to a branch, and set POS PINs.
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Give your team access with the right level of control. Staff are scoped to a branch and carry a role that governs what they can do.
What you can do
- Invite staff and assign a role (for example waiter or manager).
- Scope a member to a specific branch.
- Set a short POS PIN so staff can unlock the till and authorise sensitive actions.
- You are the first row of Team › Staff yourself — press Set my POS PIN there and your own tile appears on every till of the restaurant. You don’t add yourself as staff, and your row doesn’t use a seat on your plan.
What a role can control
- Dashboard areas — grant each section separately: orders, payments, menu, marketing, reservations, customers, inventory, purchasing, scheduling, activity, analytics, reports and settings. No grant, no menu entry.
- POS basics — POS access itself, taking orders (create / edit / cancel / unlock), and kitchen-display view.
- Money actions — taking payments, refunds, payment history, and managing the cash drawer.
- Discounts & comps — line discounts, whole-order discounts and comps are separate permissions, plus a maximum discount percent per role (a waiter might give 10%, a manager 100%).
- Floor & layout — who may rearrange tables and the POS layout.
- Hourly wage (optional, private) — powers labour-cost reporting; visible only to owners and managers with the right permission.
TipPIN-protected actions — voids, discounts and the cash drawer — are recorded against the staff member who authorised them. Owners always have every permission; roles only apply to staff.
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