Changing your mind: editing, moving tables and voiding

• Use the line’s − and + to change the quantity; at zero it’s gone. Nobody ever knew.
• Tap the line for its tools — Note changes the note while it’s still unsent.

Table 6 has fired two pizzas. The guest changes her mind and wants a calzone instead — and the table asks to move to the bigger table by the window, T9, because friends have joined.

1. 1Tap the sent Margherita line and choose Void. Under How many to void pick 1, a reason — Customer changed mind — and whether the ingredients go back: Return ingredients to stock, or Record as waste (already made) if it was cooked. Press Void item.
2. 2Press Fire void to kitchen on the check. The kitchen gets a ticket with that line marked VOID so they stop making it. On your check the line stays under Voided, so the record is honest.
3. 3Add the Calzone and Fire it. Only the new line goes.

1. 1Open the check’s More menu › Move or merge. The dialog is called Move check or items: Whole check, or Some items and tick just some, if only part of the table is leaving.
2. 2Choose Move to table › T9. If T9 already has a check open, Merge into check puts everything on one bill.
3. 3T9’s check now has everything on it; T6 is freed. Kitchen tickets already printed still say T6, so tell the pass — the next fire will say T9.

• Free — the line stays on the bill at its price but is charged as 0, and it shows in reports as a comp. Use it for “we’re sorry”.
• Discount — a percentage or amount off that line. Staff can only discount up to the limit their role allows.