The tablet problem
Each delivery app typically hands you its own tablet. Staff re-key orders into the POS, tablets buzz out of sync, and mistakes creep in during the rush. The more channels you add, the worse it gets.
Bring orders into one queue
The fix is to bring delivery orders into the same queue your floor and kitchen already use. Orders appear alongside dine-in and takeaway, route to the right station, and reconcile in one place — no re-keying, no tablet wall.
Keep menus and prices in sync
- Maintain one source of truth for your menu so channels don't drift apart.
- Account for delivery pricing and packaging in your costs.
- Watch which channels actually pay off after commissions.
Protect your margins
Delivery commissions add up, so push your own direct ordering where you can and treat third-party apps as one channel among several. Knowing your true margin per channel lets you decide where to lean in and where to pull back.